If, in case, you become a victim of bank fraud, then better follow these steps to get back your amount that might have already reached the accounts of the fraudsters.
Contact your bank and raise an issue with them that a cyber fraudster duped you. Ensure that you get an acknowledgment for your claim that acts as a reference number for your future claims. Lodge a complaint with the fraud team of the bank and seek a solution.
Speak to a lawyer and ask them how to approach your bank, seeking details of the transaction and the information regarding the bank account to which they transferred the money. Raise the complaint and then seek an order to get the contact number, name, bank details, residential address of the fraudster to whose account the money was transferred.
Once you gather such information, then you should seek a legal channel to approach the fraudsters’ bank…. not that easy though!
Submit to them all the transaction details and, in most cases, the bank will freeze the account of the fraudster under dispute and will then seek an explanation. If they aren’t convinced, then the fraudsters’ bank has the choice to reverse the transaction, only after collecting a specific fee to do so.
Tedious process isn’t it? Best, not to fall prey to such scams by following basic cyber hygiene such as avoiding clicking web links sent by unknown persons, never revealing your credit card or account details to anyone on phone or on the web, and keeping your device updated with the latest security updates and anti-malware solution/s.
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