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Juniper Support Portal Exposed Customer Device Info

Krebs on Security

Until earlier this week, the support website for networking equipment vendor Juniper Networks was exposing potentially sensitive information tied to customer products, including which devices customers bought, as well as each product’s warranty status, service contracts and serial numbers. Sunnyvale, Calif.

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Okta: Breach Affected All Customer Support Users

Krebs on Security

20, 2023 that identity and authentication giant Okta had suffered a breach in its customer support department, Okta said the intrusion allowed hackers to steal sensitive data from fewer than one percent of its 18,000+ customers. “The Auth0/CIC support case management system was also not impacted by this incident.”

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Tech Support Scam Uses Child Porn Warning

Krebs on Security

The message claims to have been sent from Microsoft Support , and says the recipient’s Windows license will be suspended unless they call an “MS Support” number to reinstate the license, but the number goes to a phony tech support scam that tries to trick callers into giving fraudsters direct access to their PCs.

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Better Supporting the Have I Been Pwned API with Zendesk

Troy Hunt

There's also a greater expectation of support for everything from how to construct an API request to what to do when you keep getting 429 responses because you're (allegedly) making too many requests. And yes, some of these queries are, um, "basic", but they're still things people want support with.

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Everything You Need to Know About Crypto

Speaker: Ryan McInerny, CAMS, FRM, MSBA - Principal, Product Strategy

May 18th, 2023 at 9:30 am PDT, 12:30 pm EDT, 5:30 pm BST

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Watch out for tech support scams lurking in sponsored search results

Malwarebytes

A campaign using sponsored search results is targeting home users and taking them to tech support scams. For systems running Windows, we found visitors are redirected to tech support scam websites such as this one. Tech Support Scam site telling the visitor to call 1-844-476-5780 You undoubtedly know the type.

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Signal Adds Cryptocurrency Support

Schneier on Security

According to Wired , Signal is adding support for the cryptocurrency MobileCoin, “a form of digital cash designed to work efficiently on mobile devices while protecting users’ privacy and even their anonymity.” ” I think this is an incredibly bad idea.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Does our bank understand and support the importance of a strong ERM program to continue to position our company for growth?