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Account hacking. Accountsecurity is always a priority issue. Even if employees use only official clients, the security of messages potentially containing sensitive data often rests on the owner’s good faith, as does what actual information ends up in the dialog with the chatbot.
Additionally, these phishing forms requested answers to security questions commonly used for additional verification in banking transactions. This way, the cybercriminals gained full access to the victim’s account. Even the PIN code could be useful for the scammers in gaining access to the account.
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