NETSCOUT Research Shows Issues with Unified Communications and Collaboration Tools are Responsible for Over 50% of All Helpdesk Tickets
CyberSecurity Insiders
DECEMBER 13, 2021
Meanwhile, 98% said collaboration software is essential to their organizations’ hybrid work policies. In addition, about one-third of organizations frequently get reports of poor video quality, delays, poor audio quality, and inability to log into UCaaS services.
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