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GUEST ESSAY: Everything you should know about the cybersecurity vulnerabilities of AI chatbots

The Last Watchdog

By 2026, the integration of conversational AI in contact centers will lead to a substantial $80 billion reduction in labor costs for agents. Malicious intent or manipulation: AI chatbots can be exploited to spread misinformation, execute social engineering attacks or launch phishing. Using MFA can prevent 99.9%

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How Secure Is Cloud Storage? Features, Risks, & Protection

eSecurity Planet

When assessing the overall security of cloud storage and choosing a solution tailored to your business, it helps to determine its features, potential risks, security measures, and other considerations. CSP collaboration improves the security environment where there’s a need to mitigate the emerging risks quickly and comprehensively.

Risk 125
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How voice biometrics can help MNOs reduce fraud

CyberSecurity Insiders

Fraud can occur using information gathered from a customer using social engineering. This technology can be used to ease authentication for existing customers, replacing the inconvenience and risk of using PINs and knowledge-based authentication. They just indicate a risk of fraudulent activity.