Computer Repair Technicians Are Stealing Your Data
Schneier on Security
NOVEMBER 28, 2022
Laptop technicians routinely violate the privacy of the people whose computers they repair: Researchers at University of Guelph in Ontario, Canada, recovered logs from laptops after receiving overnight repairs from 12 commercial shops. The logs showed that technicians from six of the locations had accessed personal data and that two of those shops also copied data onto a personal device.
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