GUEST ESSAY: Everything you should know about the cybersecurity vulnerabilities of AI chatbots
The Last Watchdog
FEBRUARY 20, 2024
Popular AI platforms Communication channels like websites, messaging apps and voice assistants are increasingly adopting AI chatbots. By 2026, the integration of conversational AI in contact centers will lead to a substantial $80 billion reduction in labor costs for agents. These tools saved 2.5 per interaction.
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